Shipping Policy

Shipping

How we ship.

Thank you for shopping at Vintage McKinney. We take great care in packaging and shipping every piece — so your vintage treasures arrive safely and ready for their next chapter.

How we ship

Carriers and methods.

USPS

Our default for most small and mid-size pieces — reliable delivery across all 50 states.

UPS

Used for heavier or fragile items where added handling care and tracking matter.

FedEx

Reserved for select large or high-value pieces requiring expedited or signature delivery.

The carrier is selected based on item size, weight, fragility, and your delivery preference. You’ll see all available shipping options and exact costs at checkout before completing your purchase.

Rates

Straightforward shipping costs.

Standard shipping

$8.99 flat rate for most items.

Large items & furniture

Shipping is calculated by size, weight, and destination. Email us for a custom quote before purchase.

Exact shipping costs are always shown at checkout before you complete your purchase.

Processing time

From order to doorstep.

  • Order cutoff — orders placed before 2:00 PM CST/CDT typically ship the same business day; later orders ship the next business day.
  • Standard processing — most orders are packed and shipped within 1–3 business days.
  • Weekends & holidays — orders placed outside business days are processed the next business day.
  • Busy seasons — during holidays or major sales, processing may take 3–5 business days. We’ll notify you if there are any delays.
Delivery timeframes

When to expect your package.

Standard (US)

3–7 business days after shipment.

Expedited (US)

2–3 business days after shipment.

Express (US)

1–2 business days after shipment.

International

Typically 7–21 business days; subject to customs processing in destination country.

Delivery timeframes are estimates and not guaranteed. We’re not responsible for carrier delays once a package is in transit.

Packaging

Wrapped to survive the journey.

  • Every item is packed by hand using quality bubble wrap, foam, and sturdy boxes.
  • Fragile pieces receive extra padding and individual wrapping.
  • Glassware and delicate items are wrapped one piece at a time.
  • High-value items may be double-boxed for added protection.
  • High-value items are insured for their full retail value.
Tracking & address

Stay informed, ship to the right place.

Tracking

You’ll receive a shipping confirmation email with tracking information as soon as your order ships. Reach out anytime if you have questions about a shipment.

Address accuracy

Please double-check your shipping address before checkout. We’re unable to redirect packages once they’ve shipped, and we can’t cover items sent to an incorrect address provided by the customer.

International orders

Shipping beyond the U.S.

  • We ship to select international destinations — availability shown at checkout.
  • Customs duties, taxes, and fees are the buyer’s responsibility.
  • We mark customs forms accurately and cannot undervalue items.
  • Delivery times may vary due to customs processing in your country.
Lost or damaged shipments

If something goes wrong.

Lost packages

If tracking shows your package as delivered but it hasn’t arrived, contact us within 7 days of the delivery date. We’ll work with the carrier to investigate.

Damaged on arrival

Inspect your package on delivery. If the box shows visible damage, note it with the carrier, take photos of the packaging and item, and contact us right away. We’ll file a claim and make it right.

A few more details

The fine print.

  • Multiple items — orders may ship together or separately depending on size and origin. We combine shipping when possible to save you money.
  • Expedited shipping — available at checkout. Faster shipping reduces transit time, not processing time. Need a true rush? Email us.
  • Undeliverable packages — returned packages may be subject to additional shipping costs to reship; refunds may be subject to a restocking fee.
  • P.O. Boxes — we ship USPS to P.O. Boxes; certain large or fragile items may require a street address.
  • Local pickup — we don’t currently offer local pickup. All orders ship.
Questions about shipping?

We’re here to help.

Combined shipping, custom quotes, international questions — we respond personally, usually within a few hours.

Email us
(631) 533-2673 vintagemckinney@gmail.com Mon–Fri, 9am–9pm CST